Cultural Intelligence as a Competitive Edge
Direct translations can sound commanding or cold. A travel app that softened imperative verbs in Spain saw warmer reviews and longer sessions. Adjust formality, humor, and idioms to match local expectations, then ask users directly if your tone truly resonates.
Cultural Intelligence as a Competitive Edge
Colors carry meanings that shift by culture, and icons can mislead when metaphors differ. Test visuals with local users, not just internal teams. Invite readers to comment with visual examples that worked—or fell flat—in their target markets.